Data Protection

Bettx Privacy Policy — Your Data, Our Responsibility

Bettx takes the protection of your personal data seriously. This Privacy Policy clearly outlines what information we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026 SSL Encrypted Data is never sold
Core Commitments
Data is never sold to third parties
You have the right to access and delete your data
All data is secured with SSL/TLS encryption
Compliant with the Bangladesh Digital Security Act

256-bit
SSL Encryption
0
Data Sale Incidents
24/7
Security Monitoring
48 Hours
Data Request Response

How We Protect Your Privacy

The Core Pillars of Bettx's Privacy Protection

End-to-End Encryption

All your personal data and transactions are protected with 256-bit SSL/TLS encryption — bank-grade security.

Data Minimisation

We only collect the information needed to provide our services. No unnecessary personal data is ever requested.

Not Sold to Third Parties

Your data is never sold or shared with advertisers or any other third party.

Right to Rectification

You can update your profile information at any time, or contact us to have it corrected.

Right to Erasure

After account closure, you may request deletion of your personal data, except where retention is required by applicable law.

Notified in case of breach

In the event of a data security breach, affected users will be notified within 72 hours.


01

What Data We Collect

When you open an account or use our services on Bettx, we collect certain information. This is done solely to provide you with a better and safer experience. We never ask for information that isn't necessary.

Information Collected at Registration

  • Full name and date of birth
  • Email Address & Mobile Number
  • Residential Address
  • Preferred Currency & Language

Information collected during KYC verification

  • Copy of National ID or Passport
  • Proof of Address document (utility bill or bank statement)
  • Proof of payment method ownership

Automatically Collected Information

Data Type Why It's Collected
IP Address Security Verification & Fraud Prevention
Device Information Enhancing the Platform Experience
Browser & OS Information Ensuring compatibility
Login Times & Activity Account Security & Auditing
Betting History Service Improvement & Customization
02

How Your Information Is Used

Bettx uses your information solely to improve our services and maintain a secure environment. We never use personal data for advertising purposes.

Purposes of Data Use

  • Account Management: Creating and maintaining your profile.
  • Identity Verification: Prevention of illegal activities and fraud.
  • Transaction Processing: Processing deposits, withdrawals, and bonuses.
  • Customer Service: Troubleshooting and customer support.
  • Security: Account security and suspicious activity detection.
  • Legal Compliance: Meeting regulatory authority requirements.
  • Service Improvement: Improving user experience and platform performance.

We may analyze your betting history solely to personalize your experience — this is never shared with third parties.

03

Cookies & Tracking Technologies

Bettx uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored in your browser.

Cookie Type

  • Essential Cookies: Essential for login sessions and security.
  • Performance Cookies: Analyzing site speed and performance.
  • Functional Cookies: Remembers your preferences (language, odds format).
  • Analytics Cookies: To understand how users interact with the platform.

You can disable cookies at any time through your browser settings. However, turning off essential cookies may cause some features to not work properly.

04

Data Sharing & Disclosure

Bettx never sells your personal information. However, limited data may be shared in certain specific circumstances:

When Information May Be Shared

  • Service Providers: Payment processors, KYC verification providers — only the information necessary to deliver the service.
  • Legal Obligations: Upon a court order or a lawful request from a government authority.
  • Fraud Prevention: With industry-level fraud detection services.
  • Business Restructuring: In the event of a merger or acquisition — users will be notified in advance.

All third parties we work with are bound by strict confidentiality agreements and may only use your data for specified purposes.

05

Data Retention Period

Bettx retains your data only for as long as necessary. Holding on to information beyond that goes against our policy.

Data Type Retention Period
Account Information 5 years after account closure (as required by law)
Transaction Records 7 years (in compliance with financial regulations)
KYC Documents 5 years after account closure
Betting History Throughout the active account period + 3 years after closure
Cookie Data Up to 1 year from the end of the session
Communication History 2 years after last contact
06

Your Data Rights

As a Bettx user, you have several important rights regarding your personal data, and we are committed to upholding each of them.

Your Rights

  • Right to Know: You can find out exactly what data we hold about you.
  • Right of Access: You may request a copy of all information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate information.
  • Right to Erasure: You may request deletion of your data unless we are required to retain it by law.
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise this right support@bettx.appto email us. We'll get back to you within 48 hours.

07

Child Protection Policy

Bettx strictly does not provide services to anyone under the age of 18. Collecting or processing personal data of minors is entirely against our policy.

If we discover that a minor has opened an account, it will be immediately closed and all associated data will be deleted.

If you believe a minor is using an account, please notify us at support@bettx.app.

08

Our Security Measures

Bettx uses industry-leading security measures to keep your data protected.

Technical Security

  • 256-bit SSL/TLS encryption — on all data transfers
  • AES-256 encryption — applied to sensitive data at rest
  • Two-factor authentication (2FA) — for account access
  • Real-time threat detection system
  • Regular security audits and penetration testing

Administrative Safeguards

  • Staff access to data is restricted based on role
  • Regular Privacy Training
  • All internal data usage is logged

If you discover a security vulnerability, please report it to support@bettx.app. We will respond responsibly.

09

Privacy Policy Updates

Bettx may update this privacy policy as needed. For significant changes, we will notify you through the following means:

  • A notification will be sent to your registered email.
  • A clear notice will be displayed when you sign in to the platform.
  • The "Last Updated" date at the top of this page will be revised accordingly.

Continuing to use Bettx after any changes have been made will be considered acceptance of the updated Privacy Policy.

10

Contact Us

For any privacy-related questions, concerns, or requests, please reach out to our Data Protection team:

Email: support@bettx.app

We aim to respond to all privacy-related requests within 48 hours. Complex requests may take up to 30 business days.

For more details, visit our Terms & Conditions and Responsible Gaming You can also view the page.


Start betting in a safe and trusted environment

Bettx protects your privacy. Register with confidence and enjoy the best betting experience.

Data Secured Your Data Is Never Sold Encrypted
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